Terms and conditions


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2. LOG IN! Fill in Billing details and shipping destination. Insert promotional code (if there’s any) .


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3. You product will be delivered to your door in 24-72 hours


Terms & Conditions

These General Terms & Conditions of Sale shall govern any purchase of Products by you, (“the Buyer”) from Hannouf Media Group, (HMG)  and/or its affiliate/parent companies, such as www.cityonwheels.net, (COW) (collectively, “the Seller”), unless superseded by the terms of a separate written agreement between Buyer & Seller:


Hannouf Media Group, trading as cityonwheels.net (“cityonwheels”, “Us”, “We”, “Our” or “the Seller”), is a company registered in France, whose official address is at: TOP GSM FRANCE : 29 AVENUE DE SAINT-OUEN, PARIS, FRANCE, 75017.

The services offered by Us through this cityonwheels.net website (the “Site”) are subject to the Website Terms of Use and Trading Terms set out below which together form the User Terms and Conditions (“User Terms and Conditions”). By using the Site, you accept, without limitation or qualification, these Terms and Conditions. If you do not agree to these User Terms and Conditions, please do not use this Site.

We are committed to protecting your privacy. Please also see Our Privacy Policy.

We reserve the right to update the Terms and Conditions at any time. When We do so, We will provide access to the new Terms and Conditions on the Site home page. The new Terms and Conditions will take effect immediately, and will govern all transactions with Us through the Site. If you do not agree with the new version of the Terms and Conditions, you must cease to use the Site.


Accessing the Site

We cannot guarantee that the Site will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of the Site and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the Site or any computer system, server, router or any other internet-connected device.

We cannot and do not guarantee or warrant that any content of the Site will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.

We reserve the right, at our discretion, to withdraw, suspend or modify the Site or certain features or parts of the Site with or without notice to you, where We have reason to do so. There may also be times when the Site or certain features or parts of the Site become unavailable, whether on a scheduled or unscheduled basis. You agree that We will not be liable to you or to any third party for any withdrawal, modification, unavailability, suspension or discontinuance of the Site or any service available on or through the Site.

We do not accept liability for any losses or claims arising from any inability to access the Site or any failure to complete a transaction.

Using the Site

This Site is for personal and commercial use only.

In using the Site and information available from the Site, you agree that you will not:

(a) post, disseminate or transmit unauthorised advertisements or promotional materials, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;

(b) omit, delete, forge or misrepresent transmission information, including headers, return mailing and Internet protocol addresses or otherwise manipulate identifiers to disguise the origin of any content;

(c) impersonate any person or entity, or fail to state or otherwise misrepresent an affiliation with any person or entity;

(d) engage in any activities in order to withhold or cloak identity or contact information;

(e) send harassing and/or threatening messages to others;

(f) engage in “flooding” – i.e. ICMP flooding and mail bombing (sending large amounts of email repeatedly to the same email address);

(g) use the information available on the Site for any illegal, immoral or anti-social purpose, in violation of any applicable laws or regulations or in a manner which is or may be damaging to Our name or reputation;

(i) electronically stalk or otherwise electronically harass another; or

(j) engage in any Internet activities that would violate the personal privacy rights of others, including but not limited to, collecting and distributing information about Internet users without their permission.

You agree that you are responsible for your own communications and that you will not post, disseminate or transmit any content that:

(1) contains personally identifiable information belonging to minors;


(2) is for commercial purposes or contains advertising or is intended to solicit a person to buy or sell services or to make donations.

Accuracy of information

We will use reasonable endeavours to ensure that information on the Site is accurate, but commentary and other material posted on the Site are not intended to amount to advice or authority on which reliance should be placed. Except to the extent that Our Trading Terms apply (as set out below), We make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, We accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.

Intellectual Property

All content on the Site is protected by copyright. We, or Our licensors, own copyright and/or database rights in the selection, coordination, arrangement and enhancement of such content, as well as in the original content. Except as expressly set out in these User Terms & Conditions, nothing shall give you any rights in respect of any intellectual property owned by Us or Our licensors. You shall not assert or attempt to obtain any such rights and you shall not use, copy, reproduce, modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, Our name, trademarks, patents, logos or other proprietary marks, or any of the content of the Site, in whole or in part, except as provided in these User Terms & Conditions.

You may download information from the Site for your own personal non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without Our express permission and that of the copyright owner. In the event of any permitted copying, redistribution or publication of copyright material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.

The rights granted to you under these User Terms & Conditions shall terminate immediately upon your breach of any of these Terms of Use.


Whilst We are always happy to hear from you, it is Our policy not to accept or consider creative materials, ideas or suggestions other than those We specifically request. This is to avoid any misunderstandings if your ideas are similar to those We have developed independently. Therefore, We request that you do not send to Us any original creative materials such as original artwork etc. Any communication or material you do transmit to the Site by electronic mail or otherwise will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by Us or our affiliates for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. We are free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.


As a customer of our site we, (or our preferred partners),  may contact you from time to time with promotional offers and information. If you do not wish to receive these, please unsubscribe from our mailing list.

Your Site account

You may create an account on this Site by clicking on the Your Account link on the homepage and following the on-screen prompts. Please note that you will be required to supply information including a valid email address and your home address. This needs to be the registered address of your chosen payment card. Incorrect details may result in the rejection of your order.

You can amend your details at any time by logging in or while placing your next order. To do so , either select ‘change your details’ on the ‘checkout’ screen or log in and navigate to your account pages and follow the relevant links.

Note that We reserve the right to suspend or terminate your account if it is or appears to Us to be used in breach of any of the provisions of these User Terms and Conditions, including the provision of false registration details or any other misuse of the Site. Any person who holds such a suspended or terminated account must not re-register on the Site without Our prior consent.

Linked Sites

We assume no responsibility for the contents of any other web sites to which the Site has links and We do not endorse the material on any linked web site. The provision of any links does not imply We have any association with their operators. We shall not be held responsible or liable for any loss or damages caused or alleged to have been caused by use of or in reliance on any content, goods or services available on such hyperlinked sites.


Pricing Policy

We continue to review Our service to ensure that customers keep coming back to Us for more than just great value in all the products we sell.

The prices of products advertised for sale on the Site are as set out on the Site, errors and omissions excepted. All prices are in Euro (€) (except where specified), inclusive of VAT at the current rates, but excluding delivery charges (except where specified). Delivery charges will be clearly set out when you place your order and will be added to the total amount due once you have selected a delivery service from the options available.  Prices may change at any time prior to acceptance of your order.

In the unlikely event that the price of an item has been incorrectly advertised on the Site, We will usually contact you to ask whether you wish to proceed with your order at the correct price. If you are not happy to proceed, or We are unable to obtain your instructions, We will cancel your order and any sum debited by Us from your debit/credit card will be refunded in full to the same card. We will not be obliged to supply products at the incorrect price.


Only one discount code may be used per order. Discount prices are valid for one week (unless otherwise stated). Discount price is defined as “the on-site price reduction (before discount code applied). We reserve the right to refuse sale to anyone, without reason. Prices and offers are subject to change without warning and irrespective of all other clauses.


Age Restrictions

Warning: It is an offence to attempt to buy a certificated title if you are under the required age or to attempt to purchase any such title on behalf of an under age third party.

Persons placing orders for the purchase of products on the Site, confirm that they are of the appropriate age to receive and view the specified certification of the title(s) so ordered.

Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered.

We reserve the right not to supply any age-restricted product where We reasonably believe that a customer is below the relevant minimum age.

Product Information

We have taken reasonable steps to display as accurately as possible the pack shots, product descriptions, screen shots, specifications and other detailing of Our products in the images that appear on the Site. However, as the actual detailing you see onscreen will depend on your monitor, We cannot guarantee that your monitor’s display of such detailing will exactly reflect the detailing of the product upon delivery. All detailing of products is subject to change and may not represent the finished product.

Offers cannot be used in conjunction with any other offer (online or otherwise). We reserve the right to restrict offers to one purchase per household at our discretion. All offers are subject to availability while stocks last. Offers may be withdrawn without any notice.

The feature on the Site of a product does not constitute a guarantee of its availability. Products, prices and technical requirements are subject to change at any time without notice.

Orders for Sales & Purchases

You may place an order to purchase a product advertised for sale on the Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order (by ‘submitting your order’ on the ‘review and confirm’ page of the checkout procedure).

All orders placed by you are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. On any such occasion We will email you to make you aware as soon as it is possible to do so.

You will receive an email, once your order is in process detailing your order reference and details of the product(s) you have ordered. Please note that this email is an acknowledgement only and is not an acceptance of your order.

Acceptance of your order and the formation of a contract between you and Us will take place when We send you an email confirming that the products you have ordered are being despatched to you, unless We have notified you that We do not accept your order or you have already cancelled it in accordance with the provisions below (see Cancelling an Order).

Although We endeavour to give accurate stock availability information on the Site, occasionally products you order may not be available. If this happens We will cancel your order, send you an email to confirm the cancellation and any sum debited by Us from your debit/credit card will be refunded in full to the same card.

Pre-released orders

These are orders for items that have not yet become available. You may be able to make a pre-released order using the Site, and where possible (and subject to availability) such orders will be shipped to you on the day prior to release, in order that you may receive it on the release date. Release dates are set by the manufacturers and are subject to change. As a result We are not liable for any changes to a pre-release date advertised by Us.

Pre-release orders will be supplied at the price applicable at the time of order, or the price applicable when your order is processed prior to despatch, whichever is lower.


Your card will be charged the full amount at the point of sale and your order will then be dispatched in time for release.


We cannot accept your order until you have paid for it in full. You can pay by all major credit or debit cards, (including American Express). Payment will be charged at the point of submitting your order, usually just before despatch.

For pre-release orders your card will be preliminarily checked for security purposes. You will be charged for the full amount of your order at the time of purchase. Should the release date move, you will be informed by email and have the option of either a) to proceed with your order or be b) a full refund.

Upon submitting your order, you confirm that the payment card that is being used is yours, and you meet the age restrictions for the title purchased.

All credit/debit card holders are subject to validation and fraud checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, We will not accept your order, We will not be obliged to inform you of the reason for the refusal and We will not be liable for any delay or non-delivery. We are not responsible for your card issuer charging you as a result of Our processing of your credit/debit card payment in accordance with your order.

You authorise Us to debit your nominated payment card to recover all charges and amounts due and owing to Us.


Subject to availability, We will use reasonable endeavours to deliver the products you have ordered as soon as possible after your order is accepted by us. You shall be given an estimated time for delivery at the time your order is placed. If the goods are not available for delivery within 30 days of being ordered you shall be entitled to cancel your order and receive a full refund of any monies paid. Orders for in stock, non pre-release products placed before 1pm are usually dispatched same day.

We do not ship to PO Box addresses.  

Delivery charges will be clearly set out when you place your order and will be added to the total amount due once you have selected a delivery service from the options available.  

We deliver the products ordered to the valid delivery address which you supply. Orders over 200€ can only be dispatched to the card holder’s address. We cannot deliver items within the same order to multiple addresses. We currently offer worldwide delivery. Certain deliveries may require a signature to confirm receipt.

We will advise you by email if there is likely to be a delay in despatching your order. We reserve the right at Our discretion to ship orders only to the billing address.

If you order two or more items from Us and one of those items is not in stock, We will contact you (using the details you provide to us when ordering or in your Site account) to discuss changes to your order. There will be no extra postal charges for orders where delayed items are sent separately.

Once delivered (or collected), the products ordered will become your property (provided they have been paid for in full) and your responsibility. Except in relation to products that are damaged or faulty when delivered or which have been incorrectly delivered, We will not accept any liability for their loss, damage or destruction after they have been delivered.

Please note that many countries have import restrictions on certain products or materials. The products you order for delivery to some destinations may be subject to duties, taxes or additional levies upon importation. These duties or taxes are levied once the product reaches the country of destination and you are responsible for paying any such costs.

Please note that you will be considered the importer of record when ordering goods from this Site for delivery overseas. You are responsible for determining whether there is any restriction on delivery of our products to your selected destination and you must comply with all laws and regulations of the country in which you are receiving the goods. We recommend you contact your local customs authority or post office (where applicable) to learn more about customs restrictions and possible costs prior to placing an order.

Overdue Delivery

You can check the current delivery status of your order at any time by logging in to your Site account. In addition, We will send you an email (to the email address you supply when you register with the Site) alerting you of any change of status of your order including when we’ve dispatched your order.

Your order should arrive within not more than 10 days of despatch (not including Sundays) for domestic orders or 28 days of despatch for international orders. This maximum delivery period shall have elapsed before we will consider claims for lost in transit consignments. If you suspect a delivery to be overdue then please either send Us a message via the Contact Us facility on the Site or email the Customer Services Department at support@cityonwheels.net.

Cancellations and Returns Policy

You may cancel your order (or any part of it) at any stage before it is delivered to you. Please note that it may not be possible to stop despatch of the products you have ordered and you will need to return the products in accordance with the provisions set out below.

You may cancel your order by contacting Us by email or post in accordance with the following provisions.

Unless items are damaged or faulty when delivered, you may only cancel your order if:

In the case of self-balance scooters, segways and cyboards,  the items are as new, in a saleable condition, unused, undamaged and still in the original sealed packaging;

If you are cancelling an item purchased in a discounted or promotional offer all items purchased in any offer are part of the same contract and have to be returned if you wish to receive a full refund. If all the items are not returned the refund will be adjusted accordingly, at Our discretion. To partially cancel your order for a combined product you will need to contact our Customer Services Department.

All products should be returned within 14 days of you cancelling your order. Until such time as they are returned to Us, you must retain possession of the items and take reasonable care of them.

All products must be returned with the original packaging. Products should be posted in appropriate protective packaging. We advise that on any return you obtain a certificate of posting and retain this for your records and that you take out sufficient postal insurance to cover the value of the returned products.

If you cancel your order, any sum debited by Us from your debit/credit card will be refunded in full to the same card.


Damaged or Faulty Products

In the unlikely event that any product you purchase is damaged or faulty when delivered to you, or is not what you ordered, We may offer a repair, exchange or refund as appropriate, in accordance with your legal rights.

If you believe a product is faulty or damaged prior to delivery to you please return the item to us.

Our policy on damaged and faulty products does not affect your statutory rights.

Our liability

You are responsible for the use you make of the products you order. To the extent not prohibited by law, We accept no liability for indirect, special or consequential losses; any loss which is not reasonably foreseeable; or any business losses of whatever nature (including loss of profits, contracts, goodwill, opportunity and other similar losses) arising out of or in connection with the use of the Site or any products or services purchased from the Site.

We shall not be liable for any delay or failure to perform any of Our obligations insofar as the performance of such obligations is prevented by an event or by matters beyond Our reasonable control.

Nothing in this section or elsewhere in these Terms & Conditions affects your statutory legal rights.


Returns and Shipping policy

Cityonwheels.com will only accept return of unused and undamaged products that are returned in the original packaging. Purchaser must follow this return procedure:

  • Within ten days after receipt of the Product, Purchaser must contact Cityonwheels.net Customer Operations at 866-4COW and request a Return Material Authorization (RMA) number.
  • After Purchaser receives an RMA number from Cityonwheels,  Purchaser must return the Product to Cityonwheels in an unused, undamaged condition and in the original packaging. The Product must be delivered back not later than ten days after the RMA is issued.
  • Purchaser, as a condition of returning the Product, must pay Cityonwheels.net a re-stocking fee equal to 10% of the purchase price for the returned Product. Payment of this fee is due at the time Purchaser obtains the RMA, subject to actual return of the Product in accordance with the terms of this Policy.
  • Upon receipt of the returned Product, Cityonwheels.net shall inspect the returned Product to confirm that it is unused and undamaged and in the original packaging. Upon such confirmation, and provided the Purchaser has followed the procedure set forth in this Policy, Cityonwheels.net shall credit Purchaser for the purchase price less the 10% restocking fee.
  • If Purchaser returns Product that is used, damaged, not in the original packaging, or otherwise not in accord with this section, then Cityonwheels.net shall not issue any credit to Purchaser and Purchaser shall pay all costs for return shipment of the Product to Purchaser.


Shipping policy & changing your order

Cityonwheels.net usually ships products via ground delivery through a variety of carriers. Please call Cityonwheels.net Customer Care (866-4COW) for questions about your order and specific shipping and tracking information.


Currency Conversion

All products are priced in Euro.  Cityonwheels.net will not be held liable for any price difference between the value displayed on the website and the final value paid by the customer. No refunds or returns will be offered in circumstances where the customer incorrectly assessed the final value they would pay.


In the event that any part of these Terms and Conditions are held to be illegal, invalid or unenforceable, such provisions will be severed and the remainder of these Terms and Conditions shall continue in full force and effect.

Failure by Us to enforce a right does not result in a waiver of such right. You may not assign or transfer your rights under these Terms & Conditions.

We agree that European law applies to these Terms and Conditions and that any dispute between us arising out of or in connection with these Terms and Conditions will only be dealt with by the relevant courts. We reserve the right to terminate your access to this Site and any use of Our online services at any time with or without cause or notice.



These terms and conditions were last updated on 9 December 2015.



This Web site is provided by Cityonwheels.net and may be used for informational purposes only. By using this site or downloading material from this site, you acknowledge and agree to abide by the terms and conditions set forth in this notice. If you do not wish to abide by these terms and conditions, do not use this site or download materials from it.

Cityonwheels.net is a Hannouf Media Group (“HMG”) corporation.

Copyright © HMG. 2005-2018. All rights reserved.

The Cityonwheels.net Web site pages may contain other proprietary notices and copyright information that should be observed.


Cityonwheels Trademarks

HMG owns a number of trademarks used on the www.cityonwheels.net website (“cityonwheels.net”), including ‘cityonwheels.net’’, and the Cityonwheels Logo. Those trademarks followed by ® are registered trademarks of Hannouf Media Group/www.cityonwheels.net. in the United States and in other countries; All other marks are trademarks or common law marks of cityonwheels.net. Failure of a mark to appear on this Web site does not mean that Hannouf Media Group does not use the mark, nor does it mean that the product is not actively marketed or is not significant within its relevant market.

Limited License

Hannouf Media Group contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of www.cityonwheels.net are copyrighted as a collective work under the United States and International copyright laws.  Hannouf Media Group owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download copyrighted material for your personal, non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of Hannouf Media Group/Cityonwheels.net  and/or the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. You agree to abide by all additional restrictions displayed on the Cityonwheels.net site as it may be updated from time to time.

Except as expressly provided herein, Hannouf Media Group/Cityonwheels.net does not grant any express or implied right or license to you under any patents, design patents, trademarks, copyrights, or trade secret information.

Limitation of Liability





Links to Third Parties

As a convenience to you, HMG/cityonwheels.net may provide links to Web sites operated by third parties. HMG/cityonwheels.net is not responsible for the content of the third party site or for any communications between you and such third parties. HMG/cityonwheels.net makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon.


Privacy Policy

Date of Last Revision: 15 January 2015


We value your privacy.

Privacy Statement

Protecting your privacy is a HMG key principle. This statement discloses the information practices for HMG’s web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. By visiting www.cityonwheels.net and its respective subdomains (i.e. cityonwheels.net), collectively “the Site”, you accept the practices described in this Privacy Statement, as modified from time to time by us.

What kinds of Information we collect and how we use it

  • Registration, Interactive Forms, and User Content

  • www.hannoufmediagroup.com: A user may wish to register on www.hannoufmediagroup.com to receive informational and promotional email materials such as newsletters, product release announcements and participate in surveys. Users may also use a form to submit feedback to our site or to contact us.
  • For ordinary users, only a name and email address is requested for these interactions. For business users, we also request additional information about the business, including the company name, address, and phone number. All such contacts and registrations are voluntary on the part of the user; therefore, the user has a choice whether or not to disclose this information.
  • For registrants, we will request the following information: name, city, state, zip code/postal code, country, email address, Cityonwheels model info, serial number, and usage information. All such registration information is voluntary on the part of the registrant. The registrant has the choice whether to register. You post User Content (as defined in the Hannouf Media Group/Cityonwheels Social Site Terms of Use) on the social.cityonwheels.net site at your own risk. We cannot control the actions of other users with whom you may choose to share your information. Therefore, we cannot and do not guarantee that User Content you post on social.cityonwheels.net will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on social.cityonwheels.net.. You understand and agree that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other users have copied or stored your User Content.
  • Any improper collection or misuse of information provided on social.cityonwheels.net. is a violation of the HMG/Cityonwheels Social Site Terms of Use and should be reported to privacy[at] hannoufmediagroup[dot] com.

Information Collection and Use

  • If you request something from Hannouf Media Group/Cityonwheels.net, such as service, a callback, specific marketing materials, or feedback, we will use the information you provide to fulfill your request. To help us do this, we may share relevant information with others such as shipping carriers, product orientation providers, and marketing advisors. We may also contact you as a part of our customer satisfaction surveys or for market research purposes.


Information Sharing and Disclosure

  • Hannouf Media Group does not rent, sell, or share personal information about you with other people or non-affiliated entities except: (i) as provided above; (ii) to provide services you have requested when we have your permission; or (iii) under the following circumstances:
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the site’s terms of use, or as otherwise required by law
    • We provide the information to trusted partners who work on behalf of  confidentiality agreements. These companies may use your personal information to help Segway communicate with you about offers and marketing. However, these companies do not have any independent right to share this information.
    • We transfer information about you if Hannouf Media Group is acquired by or merged with another company. In this event, Hannouf Media Group will notify you before information about you is transferred and becomes subject to a different privacy policy.


  • A cookie is a small amount of data that often includes an anonymous unique identifier, which is sent to your browser from a web site’s computer and stored on your computer’s hard drive. Each web site can send its own cookie to your browser, if your browser’s preferences allow it, but to protect your privacy, your browser only permits a web site to access the cookies it has already sent to you, not the cookies stored on your computer by other sites.
  • Hannouf Media Group uses cookies to store your user ID on your computer, allowing use of interactive areas on our Site. The cookie is placed on your computer only when you log into interactive sections of our Site and is removed once you have closed your web browser.
  • You can configure your web browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the Help menu of your browser to learn how to change your cookie preferences.) You may reject all cookies sent to you without experiencing any loss of website functionality.

Hannouf Media Group takes every reasonable precaution to protect our users’ information both online and offline. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Links and Business Relationships

The Site may contain links to other sites. Please be aware that Hannouf Media Group is not responsible for the privacy practices or the content of such web sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the Site.

Correcting/Updating Personal Information

www.cityonwheels.net: If a user’s personally identifiable information changes (such as your postal code), or if a user no longer desires our service, we will provide a way to correct, update or remove that user’s personal data provided to us.


Our users are given the opportunity to opt-in to having their information used for purposes not directly related to our Site (such as receiving our occasional e-mail newsletter) on the Site’s registration pages.

Users of www.cityonwheels.net who no longer wish to receive our newsletter or promotional materials (such as information on products, services, special deals) may stop receiving these communications by emailing us at unsubscribe [at] cityonwheels [dot] com.

Registrants at social.cityonwheels.net who no longer wish to receive information from Cityonwheels.net  may check the box so indicating.



www.cityonwheels.net are general audience sites that are not designed nor intended to collect personal information from children under the age of 13. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act (COPPA), children under the age of 13 should not provide any personal information on this site. We ask that parents supervise their children while online.

Notification of Changes

Hannouf Media Group/Cityonwheels.net reserves the right to update and change this Privacy Policy at our discretion. If we do this, we will post the new Privacy Policy on this page and will indicate at the top of the page the date the policy was last revised. You should review this Privacy Policy for any changes each time you visit Hannouf Media Group/Cityonwheels.net. If you feel that Hannouf Media Group/Cityonwheels.net  is not abiding by this Privacy Statement, you should first contact HMG by sending an email to privacy [at] hannoufmediagroup[dot] com.